Hotel + Flight Hotel


CV RESORTS, S. DE R.L. DE C.V., (the “Company”), commercially known as COSTA SUR RESORT & SPA, with address at Carretera Puerto Vallarta a Barra de Navidad Km 4.5 A, Zona Hotelera Sur, Puerto Vallarta, Jalisco., in compliance with provision set in the Federal Law of Personal Data Protection in Possession of Individuals (the “Law”), is the responsible of obtaining, using and protecting your personal data.   Privacy Policy The purpose of this notice is to ensure the data’s privacy, provided by the Hotel services’ users of COSTA SUR RESORT & SPA. When providing your personal data, the right holder consents on its treatment, in accordance to article 3, section XVIII of the Law. In case you do not agree to such treatment, the right holder shall not provide any information.   Purposes Your information will be used for the following purposes: 1. To offer our services, products, promotions and sales. 2. To identify you in any legal or commercial relationship that you may have with the Company. 3. To contact you and provide you with current information when changes or modifications of the services and products of the Company take place. 4. To consult and evaluate the quality of such.   Personal data Your information will be used for the following purposes: 1. Right holder’s name 2. Right holder’s birth date 3. Personal address (street, number, neighborhood, zip code, city, state) 4. E-mail 5. Personal telephone (with area code) 6. Cellphone 7. Gender   Your personal data will be storage in a restring access data base. Its access shall be by authorized personnel only and for the purposes set forth.   Right holders’ rights, also known as ARCO rights (access, rectify, cancel, oppose) In compliance with established in article 22 of the Law, you have the right to access, rectify and cancel your personal data, as well as to oppose to the treatment of such or revoke the previous provided consent, by means of the procedures determined (“ARCO” rights). For the procedures acknowledge, the requirements and terms, please contact our Member Services department personally in the offices of the Company, by calling to the following phone number 322-2268051or, you can request the information by e-mail, to the following e-mail address:   For the exercise of the ARCO rights, you shall send your written request directly to the hotel’s address or by e-mail, to the following e-mail address:   Once your ARCO request is properly filled, and if applicable, the Company will provide you with an answer within the next 20 days, by means of the authorized media, either physically or electronically.   Personal data Transfer Likewise, we inform you that your personal data is subject to be used by the Company and/or companies within the “Grupo Playa del Sol” commercial group, only for the purposes of promotion, merchandising and statistics.   Publicity and Notices If you wish not to receive any kind of promotions from us, you may request it to the following phone number 322-2268051, or by e-mail to the following e-mail address: or personally at the Company’s offices. All modifications and updates made to this privacy notice may be consulted in our website.  

Last modification made on December 12th, 2013